Termes et conditions

Welcome to Winteres. These terms explain the rules for using our website and shopping with us. By placing an order, you agree to them.

Our products

We work hard to display colours, details, and measurements accurately. Slight variations between what you see on screen and the finished piece may occur.

Pricing & payment

Prices are shown in US dollars unless stated otherwise and may change without notice. Payments are processed securely through Shopify's encrypted checkout — we never see or store your full card details.

Orders

You'll receive an email confirmation once your order is placed. We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, pricing errors, or stock issues.

Shipping & delivery

Delivery times are estimates. Full details are on our Shipping Policy page.

Returns & refunds

We accept returns within 30 days of delivery on eligible items. See our Return Policy for full conditions.

Pre-orders

Pre-order items follow a separate timeline. See our Pre-Order Policy.

Intellectual property

All content on this website — including text, images, and design — belongs to Winteres and may not be copied or reused without our written permission.

Limitation of liability

To the fullest extent permitted by law, Winteres is not liable for indirect or incidental damages arising from the use of our website or products beyond the value of your order.

Governing law

These Terms are governed by the applicable laws of the jurisdiction in which Winteres operates.

Changes to these terms

We may update these Terms from time to time. The current version always appears on this page.

Questions about these terms? Contact us at Contact@winteres.com.